Epson Wf 3520 Cancelling Print Job and Printing It Again
I encounter the message Printer is Offline when I effort to print with a wireless (Wi-Fi) connectedness in Windows. What should I practise?
- The problem tin can be acquired past your printer, computer, or wireless network. Do the following:
- To determine if the printer can impress without a computer, print a nozzle check from the production's touch panel.
- If you can impress, go to the side by side step.
- If you can't impress a nozzle check, check the product for mistake letters and clear the mistake displayed on the product'south LCD screen, then try printing a nozzle check pattern again. If yous still can't print, contact Epson back up.
- Delete any pending print task(s) from the Epson print queue.
If you can print, y'all are done. You don't need to continue with the steps below.
If you can't print, check the Wi-Fi calorie-free on the product's control panel, then do one of the following:
- If the Wi-Fi light is on, follow the instructions in the Initialize your Router and Restart your Estimator section beneath.
- If the Wi-Fi low-cal is off, follow the instructions in the Reinstall the Product Software section below.
Initialize your Router and Restart your Computer
- Unplug your router's power cord from the power outlet, wait a brief catamenia, then plug information technology back in. So try to print. (Y'all may need to re-plant the connexion for the other devices on your network.)
- If you lot tin print, y'all're done. The problem was resolved past initializing your router.
If yous still can't print, try restarting your reckoner, and then effort printing again. If these steps do not resolve your problem, contact Epson back up.
Reinstall the Product Software
- Reset the product's Wi-Fi settings on the product'due south control console by doing the following: Press the home button, if necessary. Press the left or right arrow button, select Setup, so press OK. Select Restore Default Settings, and then press OK. Select Wi-Fi/Network Settings, select Yes, and then press OK.
- Plough off the production and disconnect whatever interface cables.
- Do one of the post-obit:
- Windows viii: Navigate to the Kickoff screen, right-click the screen, and select All apps > Control Console > Windows Firewall.
- Windows (other versions): Select or Start > Command Console > Arrangement and Security, Windows Firewall.
- Disable the firewall. If you have other firewall software enabled, you'll besides need to disable it. If you don't know how to disable it, contact your firewall provider for assistance.
Note: This step is needed to install the production's software and complete the Wi-Fi setup. Remember to enable your firewall software afterward you lot consummate the Wi-Fi setup.
- Practice one of the post-obit:
- Windows eight: Navigate to the Start screen, right-click the screen, and select All apps. Select Control Console > Programs > Programs and Features. Select the uninstall selection for your Epson product, and so select Uninstall / Change.
Note: If you run across a User Account Command window, click Yes or Go on.
Select your production again, if necessary, and so select OK, and click Yeah to confirm the uninstallation.
- Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson, select your product, and then select Epson Printer Software Uninstall.
Note: If y'all meet a User Business relationship Command window, click Yes or Proceed.
In the next window, select your product and click OK. Then follow any on-screen instructions.
- Windows eight: Navigate to the Start screen, right-click the screen, and select All apps. Select Control Console > Programs > Programs and Features. Select the uninstall selection for your Epson product, and so select Uninstall / Change.
- Do one of the following to uninstall the Epson Event Director, then follow any on-screen instructions:
- Windows eight: Select Epson Event Director and click Uninstall / Alter.
- Windows 7 or Windows Vista: Open the Windows Control Panel utility. Select Plan and Features (In Classic View, select Programs and click Uninstall a program.) Select Epson Issue Managing director and click Uninstall / Change.
- Windows XP: Open up the Windows Control Panel utility. Double-click Add or Remove Programs. Select Epson Outcome Manager and click Change / Remove.
- Do one of the following to uninstall Epson Scan, then follow whatsoever on-screen instructions:
- Windows 8: Select EPSON Browse and click Uninstall / Change.
- Windows 7 or Windows Vista: Select EPSON Scan and click Uninstall / Change.
- Windows XP: Select EPSON Scan and click Change / Remove.
- Unplug the power cord of your router from the ability outlet, await a cursory period, so plug it dorsum in. You may need to re-found the connectedness for the other devices on your network.
- Download the Drivers and Utilities Combo Package from the Downloads tab for your product. Make a note of the file name and salvage location so you tin can call up it.
Important: You'll demand to know your network name (SSID) and network password before you can set up your production. If yous don't know them, contact the manufacturer of your router or the person who ready your network.
- Open up the file y'all downloaded, and follow the on-screen instructions. When you see the Select Your Connection screen, select Wireless connection, then click Side by side.
- When you see the Select Setup Option screen, select Ready printer for the beginning time, click Next, and so follow the instructions on your calculator screen to complete the installation.
Annotation: Nosotros recommend using a temporary USB cable connexion (cable not included) to simplify wireless setup. If you lot don't have the cablevision, select Using printer buttons to fix up your printer.
Later you complete the Wi-Fi setup, call back to enable your firewall. If these troubleshooting instructions did not solve the problem, please contact Epson support.
- To determine if the printer can impress without a computer, print a nozzle check from the production's touch panel.
Published: Feb 1, 2013 Was this helpful? Thank you for the feedback!
Source: https://epson.com/faq/SPT_C11CC33201~faq-227857?faq_cat=faq-topFaqs
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